Responsible Gaming
Our Commitment to Responsible Gaming
At 29028.co.nz, we are committed to promoting responsible gaming practices. Live dealer casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not register or attempt to play.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win back money
- Hiding your gambling activity from family or friends
- Borrowing money to gamble
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious or irritable when trying to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Lying about the time or money spent gambling
- Experiencing mood swings related to gambling wins or losses
If you recognize any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive notifications during play sessions to remind you how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Time Limits: Set a time limit for your gaming sessions
These tools are available in your account settings. We encourage you to use them as part of your responsible gaming strategy.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) - Free helpline and counselling services across New Zealand
www.pgf.nz - Gambling Helpline - 24/7 free phone and text service
Call: 0800 654 655 or Text: 8393
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom) - National self-exclusion register
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Seeking support is a sign of strength, not weakness. The organizations listed above offer confidential assistance and can provide you with resources, counseling, and support to help you regain control.
Remember: You are not alone. Help is available, and recovery is possible.